Frequently Asked Questions

The Print Queue is full -- Windows 10 update issue
1. Stop the Print Spooler service. To do this, run the following command from a command prompt:
net stop spooler

2. Search for all .bud files, and then make sure that they are stamped with the current time and date. The files appear with today's date.

3. Remove all .bud files that have a date and time stamp that is before today's date. These files are located in the following folder:
%SYSTEMROOT%\System32\Spool\Drivers\w32x86\3

4. Remove the following registry key if it exists:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\PostSPUpgrade
To do this, follow these steps:
a. Click Start, click Run, type regedit in the Open box, and then click OK.
b. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
c. On the Registry menu, click Export Registry File.
d. In the File name box, type printkey, and then click Save.

Note If you later have to restore the Print registry key, you can do so by double-clicking the Printkey.reg file that you saved.
e. Locate, and then click the following registry subkey if it exists:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\PostSPUpgrade
f. On the Edit menu, click Delete, and then click Yes to confirm the removal of the PostSPUpgrade registry key.

Note The PostSPUpgrade registry key may reappear after you restart the computer. This behavior occurs if other .bud files exist that have not yet been parsed. After these files have been parsed, this registry key is automatically removed.

5. Restart


 Last updated Fri, Apr 18 2014 12:00am

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